Privacy Policy of Bio Creative Labs Co. Ltd. and Creative Labs
Last Updated:
[03.11.2024]
1. Introduction
Bio Creative Labs Co. Ltd. (“we,” “us,” or “our”) and its consultancy division, Creative Labs Asia, are committed to protecting the privacy of our customers, employees, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services.
By using our services, you consent to the practices outlined in this Privacy Policy.
2. Scope
This Privacy Policy applies to all personal data we collect through:
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Our website and online platforms
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Customer interactions and communications
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Services provided by Bio Creative Labs and Creative Labs
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Events, surveys, or promotions we organize
3. Information We Collect
We may collect the following types of personal information, depending on your interaction with us:
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Personal Identification Information: Name, email address, phone number, address, company name, job title.
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Financial Information: Payment details such as credit/debit card information or bank account information (only when necessary for transactions).
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Technical Information: IP address, browser type, device identifiers, usage data, and cookie data for analytics purposes.
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Service Usage Information: Information related to your use of our products and services, including your preferences and interests.
4. How We Use Your Information
Bio Creative Labs Co. Ltd. and Creative Labs may use your information for the following purposes:
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To provide, operate, and improve our services
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To process and manage orders, payments, and invoices
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To communicate with you regarding our products, services, and updates
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To respond to inquiries, support requests, and resolve issues
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To analyze usage and optimize our website and services
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To comply with legal and regulatory requirements
5. How We Share Your Information
We may share your personal data in the following circumstances:
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Service Providers: We work with third-party service providers who assist in operations such as payment processing, analytics, and marketing. These providers are contractually bound to handle your data securely and in compliance with this Privacy Policy.
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Legal Compliance: We may disclose your information to government or law enforcement authorities as required by law or if we believe disclosure is necessary to protect our rights, safety, or interests.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the new owner, subject to continued protection under this Privacy Policy.
6. International Data Transfers
We may transfer your personal data to countries outside Thailand for storage and processing. When we transfer data internationally, we ensure it is protected according to applicable legal standards and that appropriate safeguards are in place.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, and resolve disputes.
8. Security of Your Information
We take data protection seriously and use industry-standard measures to secure your information, including encryption, access controls, and data protection policies. However, please be aware that no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance your experience, analyze usage, and for marketing purposes. You may control cookie preferences through your browser settings. For more details, please see our Cookie Policy.
10. Your Rights and Choices
Depending on the applicable laws, you may have the following rights regarding your personal data:
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Access: Request a copy of your personal data.
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Correction: Correct inaccurate or incomplete information.
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Deletion: Request the deletion of your data.
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Objection: Object to the processing of your data.
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Data Portability: Request your data in a structured, machine-readable format.
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Withdraw Consent: Withdraw your consent where we have collected data based on consent.
To exercise these rights, please contact us using the contact information provided below.
11. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child without verification of parental consent, we will delete that information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your data. Changes are effective upon posting, and your continued use of our services signifies acceptance of the revised terms.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Bio Creative Labs Co. Ltd.
Thailand
Email: info@creativelabs.asia
For our consultancy division, Creative Labs, please include the division name in your inquiry for a faster response.
